> For the complete documentation index, see [llms.txt](https://help.byinspiredlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.byinspiredlabs.com/others/faqs/set-up-local-pickup.md).

# Set up local pickup

To offer this service, you must configure pickup settings for each eligible location.

In-store pickup allows your customers to place orders online and collect them directly from designated store locations.&#x20;

### **1. How to set up In-Store Pickup?**

* From your Shopify admin, go to **Settings** > **Shipping and delivery**.

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/faf82f78-05e6-4bdb-a25a-b1be443f2eb7/Screenshot%202024-12-23%20at%202.10.32%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

* In the **Pickup in store** section, click **Set up** or the **›** icon.

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/a0aff45b-2605-488a-a5b7-52447f740759/Screenshot%202024-12-23%20at%202.11.52%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

* Select a location for in-store pickup:
  * If you have a single location, then click a location where you want to set up pickup in store.
  * If you have multiple locations, then click **Add location**, and then click a location where you want to set up pickup in store.

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/ed0032cc-44bc-4a0c-8cbd-e990b7a43ee8/Screenshot%202024-12-23%20at%202.15.00%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

* In the **Expected pickup date** section, select a processing time for in-store pickup from the drop-down menu. This information is displayed to your customers.

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/16d392a6-5c3d-4cb5-8480-71fbbc7ddfbd/Screenshot%202024-12-23%20at%202.16.41%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

* In the **Store transfers** section, select the locations that you want to transfer inventory from when inventory is unavailable at the in-store pickup location.

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/5c39f3d3-00fe-4d18-8f1b-1b80fece6c2a/Screenshot%202024-12-23%20at%202.19.07%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

* In the **Ready for pickup notification** section, enter pickup instructions for your customers.
* In the **Checkout preview** section, preview how your in-store pickup option displays at checkout.
* Click **Save**.

### **2. Show pickup availability to your customers**

Poetic Theme lets you show customers whether a product is available for local pickup. On each product page, a pickup availability section shows whether the product is available, and the estimated time frame for pickup. This information appears only for products that are stocked in at least one pickup location and have **This is a physical product** selected in the **Shipping** section of a product variant's details.

**Steps:**

* From your Shopify Admin, go to **Products**.
* Select a product.
* Under **Variants**, select a variant.
* Under **Inventory**, select locations that stock the selected variants.
* Under **Shipping**, check **This is a physical product**.
* **Save** the settings.

If you have local pickup enabled for only one location, then the location and pickup availability is displayed for that location. Customers can click **View store information** to learn more about the pickup location.

If you have local pickup enabled for more than one location, then the pickup availability section displays the location and pickup availability for one of your stores. Customers can click **Check availability at other stores** to check the product's availability at all of your locations that have pickup enabled.


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