Set up local pickup

To offer this service, you must configure pickup settings for each eligible location.

In-store pickup allows your customers to place orders online and collect them directly from designated store locations.

1. How to set up In-Store Pickup?

• From your Shopify admin, go to Settings > Shipping and delivery.

• In the Pickup in store section, click Set up or the › icon.

• Select a location for in-store pickup:

  • If you have a single location, then click a location where you want to set up pickup in store.

  • If you have multiple locations, then click Add location, and then click a location where you want to set up pickup in store.

• In the Expected pickup date section, select a processing time for in-store pickup from the drop-down menu. This information is displayed to your customers.

• In the Store transfers section, select the locations that you want to transfer inventory from when inventory is unavailable at the in-store pickup location.

• In the Ready for pickup notification section, enter pickup instructions for your customers.

• In the Checkout preview section, preview how your in-store pickup option displays at checkout.

• Click Save.

2. Show pickup availability to your customers

Poetic Theme lets you show customers whether a product is available for local pickup. On each product page, a pickup availability section shows whether the product is available, and the estimated time frame for pickup. This information appears only for products that are stocked in at least one pickup location and have This is a physical product selected in the Shipping section of a product variant's details.

Steps:

• From your Shopify Admin, go to Products.

• Select a product.

• Under Variants, select a variant.

• Under Inventory, select locations that stock the selected variants.

• Under Shipping, check This is a physical product.

• Save the settings.

If you have local pickup enabled for only one location, then the location and pickup availability is displayed for that location. Customers can click View store information to learn more about the pickup location.

If you have local pickup enabled for more than one location, then the pickup availability section displays the location and pickup availability for one of your stores. Customers can click Check availability at other stores to check the product's availability at all of your locations that have pickup enabled.